The AIM Framework

Method - How We Do It

The AIM methodology provides a transparent and rigorous framework that guides Simplion’s engagement model with every client. The core objective of AIM is to enable and foster a long term business partnership that continuously builds upon innovative solution architectures all the way to deployment and service assurance.

Advisory Services

Assessment, Consulting & Solution Engineering:

  • Assessment and modeling of business process workflow and management
  • Identify and assess potential deployment models across private, public and hybrid clouds
  • Establish cloud orchestration model, aligning business needs with application, data and infrastructure
  • Define solution architecture leveraging resource and service frameworks across IaaS, PaaS & SaaS platforms
  • Identify and define mobile and social dimensions of application architecture
  • Design of cloud governance model
  • Establish service management design (SLA, performance & availability metrics)

Implementation Services

Deployment & Migration:

  • Define Agile-based implementation plan for solution design detailed during the Advisory phase
  • Establish detailed test plans, target code coverage, test automation frameworks in line with build and release management
  • Establish and validate master data model across CRM and ERP systems (MDM)
  • Define and implement distributed application integrations across presentation, application and data layers
  • Implementation architecture for organization merges in line with business needs
  • Implement appropriate data security model in the cloud
  • Identity and Access Management across applications

Managed Services

Service Assurance & Continuous Improvement:

  • Establish Service Level Agreements (SLA) and performance metrics for Service Desk operations
  • 24/7 Service Desk Operations: Monitoring and Management
  • Agile Testing, Continuous Delivery: Continuous Integration & Continuous Deployment
  • Managing customer engagement metrics in the cloud: Adoption, Success, Renewals
  • Operational Business Intelligence (BI) & Reporting
  • Continuous Automation: Workflow, Configuration, Deployment
  • Disaster Recovery

Experience You Can Count On

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