"We needed the technical skills for testing and quality assurance of our products. Simplion has done a good job. They’re hard working, I can rely on them. If they commit to a deadline, they make it. "
- Sr. Manager, VivoTechSimplion offers a wide range of product support services, to enable ISVs to focus on customer satisfaction, while reducing the cost of support and making it more widely available.
The primary focus of our support services is faster bug resolutions and change requests. Bug status, change requests and other product issues are periodically reviewed, prioritized and assigned to the team using leading test management systems. Our support services include:
- 24/7 help desk support
- Performance monitoring
- Operations Management
- Inquiry/Complaint resolution
- Email support
We deliver superior product support covering 24 x 7 service spread. Contact us today for more information about our product support services.
1.408.935.8686
